Terms of service

Terms and Conditions

Welcome to Lotte Love! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or making a purchase on www.lottelove.nl, you agree to comply with these terms.

General Information

  • This website is operated by Lotte Love. Throughout the site, the terms “we,” “us,” and “our” refer to Lotte Love.
  • By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms.

Products & Orders

  • All products are subject to availability. We reserve the right to discontinue any product at any time.
  • We strive to display colors and images as accurately as possible, but we cannot guarantee that your device’s display will be accurate.
  • We reserve the right to refuse or cancel orders if we suspect fraud or unauthorized transactions.

Pricing & Payment

  • All prices are subject to change without notice.
  • We accept Visa, Master Card, American Express, Apple Pay, Bancontant, iDEAL, PayPal, Maestro, Shop Pay and UnionPay. By providing your payment details, you confirm that you have the legal right to use the payment method.

Shipping & Delivery

  • We offer shipping through various carriers, including Printify and Prodigi for print-on-demand products and direct shipping for handmade items.
  • Delivery times vary based on location and shipping method. Estimated shipping times are displayed at checkout.
  • We are not responsible for customs fees, import duties, or additional charges imposed by your country.
  • Womb Tuners and other handmade items are send from our atelier in The Netherlands. Shipping within The Netherlands €4,95 (free shipping on all orders €50 and up). Shipping within Europe €12,95 (free shipping on all orders €100 and up). International shipping €19,95 (free shipping on orders €150 and up). Items are send out from The Netherlands within 2 business days after placing the order. We are a small soul-led business, so you can trust that you will receive your order in divine timing.

Returns & Refunds

  • We accept returns within 7 days of delivery. Items must be unused and in original condition.
  • Print-on-demand products are made to order and may not be eligible for returns unless defective.
  • For return requests, please contact us at alotteloves@gmail.com.

Intellectual Property

  • All content, including images, text, and logos, is the property of Lotte Love and may not be used without permission.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Changes to These Terms

  • We reserve the right to update, change, or replace any part of these terms at any time. Any updates will be posted on this page.

Contact Information

  • If you have any questions about these Terms and Conditions, you can contact us at: alotteloves@gmail.com (Brunssum, The Netherlands)